Privacy Policy

Effective Date: March 27, 2026 | Last Updated: March 27, 2026

This Privacy Policy ("Policy") describes how PingSolve LLC ("Company," "we," "us," or "our") collects, uses, discloses, and protects information when you access or use the Mix Poker mobile application, website (learnmixpoker.com), and related services (collectively, the "Services").

By accessing or using the Services, you agree to this Privacy Policy and our Terms of Service. If you do not agree, you must immediately cease all use of the Services.

1. IMPORTANT LEGAL NOTICE

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

Binding Arbitration

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL DISPUTES, CLAIMS, AND CONTROVERSIES ARISING OUT OF OR RELATING TO THE SERVICES, THIS POLICY, OR YOUR RELATIONSHIP WITH THE COMPANY SHALL BE RESOLVED EXCLUSIVELY THROUGH FINAL AND BINDING INDIVIDUAL ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION ("AAA") UNDER ITS THEN-CURRENT COMMERCIAL ARBITRATION RULES, AND NOT IN ANY COURT OF LAW.

Waiver of Jury Trial & Class Action Waiver

YOU EXPRESSLY AND KNOWINGLY WAIVE ANY AND ALL RIGHTS TO A TRIAL BY JURY FOR ANY CLAIM OR DISPUTE ARISING OUT OF OR RELATED TO THE SERVICES OR THIS POLICY. YOU AGREE THAT ANY CLAIMS MUST BE BROUGHT IN YOUR INDIVIDUAL CAPACITY ONLY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION.

2. INFORMATION WE COLLECT

We may collect the following categories of information:

A. Information You Provide Voluntarily

Name, email address, and username
Profile information and preferences
Uploaded content (e.g., game scenarios, hand history inputs, notes)
Communications with us (support inquiries, feedback)

B. Automatically Collected Information

IP address and approximate geolocation
Device type, operating system, and browser information
Usage data, interactions, session logs, and analytics
Cookies, pixels, and similar tracking technologies

C. AI-Generated and Input Data

Inputs you submit to Mix Poker (e.g., hand ranges, action inputs, board textures)
Outputs, insights, and formulas generated by the AI

D. Third-Party Data

If you sign in through services such as Google, Apple, or Facebook, we may receive your name, email address, profile data, and authentication tokens.

E. Payment Information

Payments are processed exclusively by third-party payment providers (e.g., Stripe, Apple In-App Purchase, Google Play Billing). We do not store, process, or have access to your full payment card details.

3. HOW WE USE INFORMATION

Provide, operate, maintain, and improve the Services
Develop new features, products, and AI functionality
Personalize and customize your user experience
Communicate with you, including marketing and promotional messages
Train, improve, and develop AI models and algorithms

4. HOW WE SHARE INFORMATION

With service providers (hosting, analytics, payments, AI processing, customer support)
To comply with legal obligations, subpoenas, or court orders
In connection with a business transfer (merger, acquisition, etc.)

5. COOKIES & TRACKING TECHNOLOGIES

We use cookies, web beacons, pixels, and similar technologies to improve functionality, analyze usage patterns, and deliver relevant advertising. You may disable cookies through your browser, but this may impair certain features of the Services.

6. DATA SECURITY DISCLAIMER

We implement commercially reasonable safeguards designed to protect your information. However, NO METHOD OF TRANSMISSION OVER THE INTERNET IS 100% SECURE. WE DO NOT GUARANTEE THE ABSOLUTE SECURITY OF YOUR INFORMATION.

7. YOUR RIGHTS

Depending on your jurisdiction, you may have rights to access, delete, or correct your personal data. To exercise your rights, contact us at support@pingsolve.io.

8. COMPREHENSIVE AI DISCLAIMER

Mix Poker uses artificial intelligence and machine learning technologies to generate poker strategy suggestions, mathematical insights, and educational scenarios. You expressly acknowledge and agree to the following:

No Professional Substitute

MIX POKER IS NOT A SUBSTITUTE FOR PROFESSIONAL GAMBLING ADVICE OR FINANCIAL PLANNING. THE AI-GENERATED STRATEGIES ARE PROVIDED SOLELY AS EDUCATIONAL REFERENCE TOOLS. YOU MUST ALWAYS RELY ON YOUR OWN JUDGMENT, BANKROLL MANAGEMENT, AND RISK TOLERANCE WHEN PARTICIPATING IN ANY REAL MONEY GAMES.

Assumption of Risk

YOU ASSUME ALL RISKS ASSOCIATED WITH THE USE OF AI-GENERATED CONTENT, INCLUDING BUT NOT LIMITED TO:

Inaccurate, incomplete, or unexpected strategy results
Financial loss or gambling debts
Any physical, financial, or reputational harm

9. TRADEMARK & BRAND DISCLAIMER

Mix Poker is not connected to, affiliated with, endorsed by, or sponsored by any poker room, casino, cardroom, or gaming brand referenced or mentioned within the Services. Mix Poker provides educational insights based on game theory principles.

10. CHANGES TO THIS POLICY

We reserve the right to modify, update, or replace this Policy at any time and in our sole discretion. Changes are effective immediately upon posting.

11. CONTACT INFORMATION

If you have questions regarding this Privacy Policy, please contact us:

PingSolve LLC
Email: support@pingsolve.io
Website: https://learnmixpoker.com/