Privacy Policy

Last updated: 2/7/2026

TouchBattle ("the App," "we," "us," or "our"), operated by PingSolve LLC, respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile game application, including its chat feature and premium purchase options.

By downloading, accessing, or using the App, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the App.

1. Information We Collect

We collect information in several ways to operate effectively and provide you with the best experience:

A. Information You Provide Directly

• Account Information: Display name, email address, and authentication credentials.
• Chat Messages: Content you send via our in-game chat. We may temporarily store chat logs for moderation, abuse prevention, and support purposes.
• Customer Support: If you contact us for support, we may collect your name, email, and details about your issue.

B. Information Collected Automatically

• Device and Usage Data: Device model, operating system, IP address, game progress, and in-app activity.
• Analytics: We use analytics tools to understand usage trends and improve gameplay.
• Crash Reports and Diagnostics: Automatically collected for app stability and performance monitoring.

C. Information from Third Parties

We may receive anonymized analytics or advertising data from third-party providers.

D. Advertising Data (Google AdMob)

We use Google AdMob to display advertisements. AdMob may collect and use:

• Device identifiers (e.g., Advertising ID)
• Approximate location data
• Ad interaction data (e.g., clicks, impressions)
• Crash logs and performance data related to ads

2. How We Use Your Information

We use collected data to:

• Provide and improve game functionality and user experience.
• Display and measure advertisements via Google AdMob.
• Enable in-app purchases and chat communication.
• Monitor and moderate chat activity for safety and compliance.
• Detect, prevent, and address technical issues or misuse.
• Respond to user inquiries and provide customer support.
• Comply with legal obligations or enforce our Terms of Service.

3. Chat and Community Conduct

You are solely responsible for any content you share in chat. Chat functionality is limited to private matches between invited players and is not available for public use or random matchmaking. You may disable chat at any time using the "Mute Chat" option in the game settings.

We reserve the right (but are not obligated) to monitor, moderate, or remove content that violates our Terms of Service or community guidelines. Chat messages may be reviewed by automated systems or moderators to prevent harassment, spam, or illegal activity.

4. How We Share Information

We do NOT sell or rent your personal data. We may share limited data:

• With Service Providers: For analytics, moderation, cloud hosting, or customer support. Specifically, we share data with Google (AdMob) for advertising purposes and Apple (App Store) for transaction processing.
• For Legal Reasons: To comply with applicable laws, respond to lawful requests, or protect our rights and users' safety.
• In Business Transfers: If we merge, sell, or transfer assets, your data may be part of the transaction.

All partners are required to handle your information securely and lawfully.

5. In-App Purchases

All in-app purchases are processed through the Apple App Store. We never have access to your full payment or billing information. We only store the purchase status necessary to unlock features within the App (e.g., Premium Upgrade). Please review Apple's privacy and payment policies for more details: https://www.apple.com/legal/privacy/

6. Data Retention

We retain your data only as long as necessary for the purposes described above or as required by law. Chat logs and gameplay data may be stored for a limited time for moderation and support purposes.

7. Data Security

We implement industry-standard technical and organizational measures to protect your data. However, no method of transmission or storage is completely secure. You use the App at your own risk.

8. Children's Privacy

The App is NOT intended for children under 13 (or under 16 in certain regions). We do not knowingly collect personal information from children. If we learn that we have inadvertently collected data from a child, we will delete it promptly.

9. Your Rights and Choices

Depending on your jurisdiction, you may have rights to:

• Access, correct, or delete your data.
• Withdraw consent (if applicable).
• Opt-out of analytics or personalized advertising via your device settings or in-app controls.

To exercise these rights, contact us at support@PingSolve.io. We may verify your identity before processing requests.

10. International Data Transfers

Your information may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

11. Third-Party Links and Services

The App may contain links to external websites or services not operated by us. We are not responsible for their content or privacy practices.

12. Changes to This Policy

We may update this Privacy Policy periodically. Changes take effect upon posting within the App. Please review regularly.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

PingSolve LLC
Email: Support@PingSolve.io