Last updated: March 7, 2026

1. Acceptance of Terms

By accessing or using WaitlistPoker.com ("the Service"), operated by PingSolve LLC. ("Company", "we", "us", or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service.

Age Requirement: You must be at least 21 years old to use this Service. By using the Service, you represent and warrant that you are at least 21 years of age.

2. Description of Service

WaitlistPoker.com is a digital platform that facilitates poker room management and waitlist services. The Service allows users to:

• View available poker tables and room information
• Join waitlists for poker games
• Receive notifications about table availability
• Access poker room analytics and metrics

Important: We do not operate poker rooms or gambling facilities. We are a technology platform that connects users with third-party poker rooms. All poker games and gambling activities are conducted by independent third-party establishments.

3. User Accounts and Responsibilities

To access most features of the Service, you must register for an account. You represent and warrant that all information you provide is accurate and complete. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Prohibited Usernames and Display Names

Users are prohibited from choosing usernames, display names, or any other user-generated identifiers that:

• Are obscene, vulgar, hateful, or discriminatory
• Infringe upon any person's or entity's intellectual property or publicity rights
• Mimic or impersonate any PingSolve LLC staff, moderators, or entities
• Contain any form of advertisement or promotional content
• Are deemed inappropriate or offensive by PingSolve LLC at its sole discretion

By accessing or using the services provided by PingSolve LLC, users acknowledge and understand that they may be exposed to content, usernames, or identifiers created by other users that may be offensive, inappropriate, or otherwise objectionable. Users agree that PingSolve LLC shall not be held liable in any manner for the presence, display, or continued accessibility of such content and that their sole remedy shall be to discontinue use of the service or report the offending content through the designated reporting mechanisms provided by PingSolve LLC.

Poker rooms, tournament organizers, and other entities that subscribe to, integrate with, or publicly display any dashboard, leaderboard, or similar output generated by PingSolve LLC's services do so at their own discretion and assume full responsibility for any risks associated with the public display of user-generated identifiers. Such entities acknowledge and agree that PingSolve LLC shall not be held liable for any offensive, inappropriate, or unlawful content displayed through their public interfaces, and that they remain solely responsible for moderating, managing, and monitoring any such content that appears as part of their publicly accessible platforms.

4. Future Functionality and Communications

By using the Service, you consent to receive communications from us, including:

• SMS text messages regarding waitlist updates and table availability
• Push notifications through mobile applications
• Email communications about service updates and features
• Marketing communications about promotions and new features
• Analytics and usage reports

You may opt out of marketing communications at any time by following the unsubscribe instructions in our messages or by contacting us at support@pingsolve.io.

5. Data Collection and Usage

We collect and use information as described in our Privacy Policy. By using the Service, you grant us the right to:

• Collect and store your personal information (name, email, phone number)
• Use your data to provide and improve our services
• Generate aggregate analytics about poker room metrics and usage patterns
• Share anonymized, aggregated data with poker room partners
• Use cookies and similar technologies to enhance your experience

6. Prohibited Uses

You may not use the Service to:

• Violate any applicable laws or regulations
• Engage in fraudulent or deceptive practices
• Interfere with or disrupt the Service or servers
• Attempt to gain unauthorized access to any part of the Service
• Use the Service for any commercial purpose without our written consent
• Create multiple accounts to circumvent restrictions

7. Disclaimers and Limitation of Liability

No Gambling Services

We do not provide gambling services, operate poker rooms, or handle money transactions related to poker games. All gambling activities are conducted by third-party establishments.

Service Availability

The Service is provided "as is" without warranties of any kind. We do not guarantee uninterrupted or error-free service.

Limitation of Liability

To the maximum extent permitted by law, PingSolve LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.

8. Account Termination

We reserve the right to suspend or terminate your account at any time, with or without notice, for any reason, including:

• Violation of these Terms
• Fraudulent or suspicious activity
• Extended periods of inactivity

9. Changes to Terms

We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of the Service after changes are posted constitutes your acceptance of the new Terms.

10. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of the State of Florida, without regard to its conflict of law principles. Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

11. Contact Information

If you have any questions about these Terms, please contact us at:

PingSolve LLC.
Email: support@pingsolve.io